📞 Get in Touch: We Actually Read These!

Why We Actually Want to Hear From You

Look, we're not running some massive corporation with automated responses and support tickets that disappear into the void. We're puzzle nerds who built this because we love Sudoku, and we actually care about making it better.

Found a bug? Tell us. Got stuck on an "impossible" evil puzzle? We'll walk you through it. Think our hint system could be smarter? We're listening. Hate something about the interface? We want to know.

What You Can Expect

Real Response Times

We usually get back within 24 hours, often much faster. No automated "we'll respond in 3-5 business days" nonsense. If you send us something at 2 AM, don't be surprised if you get a response before breakfast.

Actual Humans Reading Your Messages

Every message gets read by someone who understands Sudoku, knows the app inside out, and can actually help. We're not outsourcing this to a call center in another country where they've never seen a Sudoku puzzle.

Solutions, Not Excuses

If something's broken, we'll fix it. If you're confused about a technique, we'll explain it. If you have a feature request that makes sense, we'll probably build it. Simple.

Common Questions We Get

"Is this puzzle actually solvable?"

Yes. Every puzzle has exactly one solution, and you can get there through logic alone. If you're stuck, we'll show you the next logical step without spoiling the whole thing.

"Why is evil difficulty so evil?"

Because it should be. Evil puzzles need advanced techniques like X-wings and swordfish. If you're still using basic elimination, you'll get stuck. Want to learn the advanced stuff? We can help.

"Can you add [specific feature]?"

Maybe. We're always adding new stuff, but it has to make sense for most players. Send us your idea with details about why it would help.

"Something's not working on my device."

Tell us your device, browser, and what's happening. Screenshots help. We test on everything we can, but weird edge cases pop up.

What We Don't Do

We won't solve entire puzzles for you. That defeats the point. We won't implement features that make the game easier just because you asked. And we won't respond to messages that are just complaints without any useful details.

But if you're genuinely stuck, confused, or found something that needs fixing, we're here for that.

Ways to Reach Us

Use the contact form above. It's the fastest way. Email works too, but the form organizes everything better and makes sure we don't miss anything.

No phone support. We're a small team, and phone calls don't scale. Plus, it's way easier to show you Sudoku techniques with screenshots than to explain them over the phone.

Frequently Asked Questions

How fast do you actually respond?

Usually within 24 hours, often much faster. We check messages multiple times per day, even weekends.

Do you read every message personally?

Yes. We're not big enough for automated responses or support tiers. Every message gets read by someone who knows the app.

Can you help me learn advanced solving techniques?

Absolutely. We love talking about Sudoku strategy. Tell us where you're stuck and we'll point you in the right direction.

What if I found a bug?

Please report it! Include your device, browser, and steps to reproduce it. Screenshots help a lot.

Do you take feature requests seriously?

If they're good ideas that would help most players, yes. We've implemented dozens of user suggestions.

What about privacy? Do you share my info?

Never. Your contact info stays with us. We don't sell data, share emails, or send spam.

Can you help with technical problems?

Yes, but we'll need details. "It doesn't work" isn't helpful. "The timer stops when I switch tabs" is.

Do you offer phone or chat support?

No. Email and contact forms work better for our small team, and it's easier to share screenshots of puzzles.

Ready to Get in Touch?

Use the contact form above. Be specific about what you need help with, and we'll get back to you soon. Thanks for playing Sudoku Evil!